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Carroll looks to join other Iowa cities with sewer-line warranty program

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Carroll residents are responsible for the service lines from water and sewer mains to their homes — a fact that often surprises many people when problems occur.

That’s one of the main reasons city officials are on the cusp of inking an arrangement with a National League of Cities-sponsored service-line warranty program.

The City Council will consider whether to enter into a marketing agreement with Utility Services Partners. Inc., — operating as HomeServe — for monthly warranties on water and sewer service lines, as well as certain in-home plumbing.

“They are going to put out some educational materials,” City Manager Mike Pogg-Weaver said. “Some people may find that interesting.”

The warranties range from $6.75 to $9.99 a month.

City officials say the program will not compete directly with major local providers. HomeServe also will contract with local plumbers and other contractors.

HomeServe partners with about 100 Iowa cities, including Manning, which has been enrolled for about five years. Manning city officials say the program is worthwhile.

HomeServe will send three direct mail pieces a year to city water customers as well as an introduction letter if the contract is approved by the Carroll City Council.

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